IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, tele communications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry
Designation: Technical Support Associate
Job Profile:
1) Providing voice support to IBM internal end users and external commercial account end users across North America, EMEA and AP.
2) The job requires an Agency to handle inbound calls, emails and chats regarding technical issues for end users.
Job Location: Gurgaon/Noida/Bangalore/Hyderabad
Eligibility:
Mandatory Skills:
Shifts:
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| IBM INDIA || PLACEMENT PAPERS || GD TOPICS |
Job Profile:
1) Providing voice support to IBM internal end users and external commercial account end users across North America, EMEA and AP.
2) The job requires an Agency to handle inbound calls, emails and chats regarding technical issues for end users.
Job Location: Gurgaon/Noida/Bangalore/Hyderabad
Eligibility:
- B.Tech: CSE/IT ECE/EEE, ME, and CE
- No Backlog/Reappears
Mandatory Skills:
- Understanding of operating systems, Windows 2000/NT/XP configuration option, and troubleshooting.
- Browser Support-Internet Explorer
- Strong computer skills required
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
- Excellent oral and written communication skills.
- Excellent customer service orientation.
- Neutral accent.
Shifts:
- Working in shifts is a mandate
- Candidates applying and selected for the job will be expected to work in shifts including evening and night shifts.
- Shifts will be 24X7 in nature and can vary depending on geographies supported.
IBM PLACEMENT PAPERS-
a)Matrix Test-15 Questions 15 Minutes
b)Number series – 20 questions 15 Minutes
c)Aptitude-12 Questions 15 Minutes
Section-A Matrix Test
1. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-3
2. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-1
3. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-1
4. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-3
5. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-3
6. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-D
7. Find out which of the answer figures (a), (b), (c) and (d) completes the figure matrix?
Ans-A
8. Find out which of the answer figures (a), (b), (c) and (d) completes the figure matrix?
Ans-D
9. Find out which of the answer figures (a), (b), (c) and (d) completes the figure matrix?
Ans-B
10. Find out which of the answer figures (a), (b), (c) and (d) completes the figure matrix?
Ans-D
11. Find out which of the answer figures (a), (b), (c) and (d) completes the figure matrix?
Ans-B
12. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-3
13. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-3
14. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-3
15. Select a suitable figure from the four alternatives that would complete the figure matrix.
Ans-2
Section-B Number series
1. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
3, 10, 101,?
A. 10101
B. 10201
C. 10202
D. 11012
Ans-C
2. In the series 2, 6, 18, 54, ...... what will be the 8th term ?
A. 4370
B. 4374
C. 7443
D. 7434
Ans-B
3. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
125,80,45,20,?
A. 5
B. 8
C. 10
D. 12
Ans-A
4. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
6, 13, 25, 51, 101, ?
A. 201
B. 202
C. 203
D. 205
Ans-C
5. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
1, 3, 4, 8, 15, 27, ?
A. 37
B. . 44
C. 50
D. 55
Ans-C
6. Which term of the series 5, 10, 20, 40, ..... is 1280?
A. 10th
B. 9th
C. 8th
D. None of these
Ans-B
7. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
198, 194, 185, 169, ?
A. 92
B. 112
C. 136
D. 144
Ans-D
8. Which of the following will not be a number of the series 1, 8, 27, 64, 125,.....?
A. 256
B. 512
C. 729
D. 1000
Ans-A
9. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
9, 27, 31, 155, 161, 1127, ?
A. 316
B. 1135
C. 1288
D. 2254
Ans-B
10. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
90, 180, 12, 50, 100, 200, ?, 3, 50, 4, 25, 2, 6, 30, 3
A. 150
B. 175
C. 225
D. 250
Ans-A
11. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
48, 24, 96, 48, 192, ?
A. 76
B. 90
C. 96
D. 98
Ans-C
12. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
5824, 5242, ?, 4247, 3823
A. 4467
B. 4718
C. 4856
D. 5164
Ans-B
13. Choose the correct alternative that will continue the same pattern and replace the question mark in the given series.
325, 259, 204, 160, 127, 105, ?
A. 94
B. 96
C. 98
D. 100
Ans-A
14. In this question, one term in the number series is wrong. Find out the wrong term
3, 4, 10, 32, 136, 685, 4116
A. 10
B. 32
C. 136
D. 4116
Ans-B
15. In this question, one term in the number series is wrong. Find out the wrong term
1, 5, 5, 9, 7, 11, 11, 15, 12, 17
A. 11
B. 12
C. 17
D. 15
Ans-B
16. In this question, one term in the number series is wrong. Find out the wrong term
93, 309, 434, 498, 521, 533
A. 309
B. 434
C. 498
D. 521
Ans-D
17. Choose the missing terms out of the given alternatives.
b e d f ? h j ? l
A. i m
B. m i
C. i n
D. j m
Ans-A
18. Choose the missing terms out of the given alternatives.
PERPENDICULAR, ERPENDICULA, RPENDICUL, ?
A. PENDICUL
B. PENDIC
C. ENDIC
D. ENDICU
E. None of these
Ans-E
19. Choose the correct alternative.
abca _ bcaab _ ca _ bbc _ a
A. ccaa
B. bbaa
C. abac
D. abba
Ans-C
20. Choose the correct alternative.
m _ nm _ n _ an _ a _ ma _
A. aamnan
B. ammanm
C. aammnn
D. amammn
Ans-C
Section-C Aptitude
1. The present worth of Rs. 1404 due in two equal half-yearly installments at 8% per annum simple interest is:
A. Rs. 1325
B. Rs. 1300
C. Rs. 1350
D. Rs. 1500
Ans-A
2. In a 100 m race, A can beat B by 25 m and B can beat C by 4 m. In the same race, A can beat C by:
A. 21 m
B. 26 m
C. 28 m
D. 29 m
Ans-C
3. In a class, there are 15 boys and 10 girls. Three students are selected at random. The probability that 1 girl and 2 boys are selected, is:
A. 21/46
B. 25/117
C. 1/50
D. 3/25
Ans-A
4. If log 27 = 1.431, then the value of log 9 is:
A. 0.934
B. 0.945
C. 0.954
D. 0.958
Ans-C
5. The banker's gain on a sum due 3 years hence at 12% per annum is Rs. 270. The banker's discount is:
A. Rs. 960
B. Rs. 840
C. Rs. 1020
D. Rs. 760
Ans-C
6. A man buys Rs. 20 shares paying 9% dividend. The man wants to have an interest of 12% on his money. The market value of each share is:
A. Rs. 12
B. Rs. 15
C. Rs. 18
D. Rs. 21
Ans-B
7. A man standing at a point P is watching the top of a tower, which makes an angle of elevation of 30º with the man's eye. The man walks some distance towards the tower to watch its top and the angle of the elevation becomes 60º. What is the distance between the base of the tower and the point P?
A. 4?3 units
B. 8 units
C. 12 units
D. Data inadequate
E. None of these
Ans-D
8. What is the difference between the compound interests on Rs. 5000 for 1 1/2 years at 4% per annum compounded yearly and half-yearly?
A. Rs. 2.04
B. Rs. 3.06
C. Rs. 4.80
D. Rs. 8.30
Ans-A
9. Excluding stoppages, the speed of a bus is 54 kmph and including stoppages, it is 45 kmph. For how many minutes does the bus stop per hour?
A. 9
B. 10
C. 12
D. 20
Ans-B
10. A sum fetched a total simple interest of Rs. 4016.25 at the rate of 9 p.c.p.a. in 5 years. What is the sum?
A. Rs. 4462.50
B. Rs. 8032.50
C. Rs. 8900
D. Rs. 8925
E. None of these
Ans-D
11. The average of 20 numbers is zero. Of them, at the most, how many may be greater than zero?
A. 0
B. 1
C. 10
D. 19
Ans-D
12. If 3?5 + ?125 = 17.88, then what will be the value of? 80 + 6?5 ?
A. 13.41
B. 20.46
C. 21.66
D. 22.35
Ans-D